Privacy built on
trust and transparency.

01 Overview

This Privacy Policy describes how Abyan Insurance ("Abyan Insurance," "we," "us," or "our") handles information collected through abyaninsurance.com and through communications you initiate with us.

This policy applies to our website and the information you provide when you contact us, request information, or express interest in insurance-related services. Additional privacy notices may apply to particular products, services, or transactions.

Our services and availability may vary by location. Nothing in this policy changes the terms of an insurance policy or replaces any legally required privacy notice.

02 Information We Collect

The information we collect depends on how you interact with our website and what you choose to provide.

Information you provide

This may include information you submit when contacting us or requesting information, such as:

• Your name and contact details, such as email address or phone number.
• Information included in messages, questions, or service requests.
• General details relevant to the insurance service you are asking about.
• Any other information you voluntarily choose to share.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, depending on the website features and tools in use. This may include your IP address, browser type, device information, pages visited, referring website, and approximate usage or interaction data.

Information from other sources

Where permitted by law and relevant to your request, information may be received from service providers or other parties involved in responding to your inquiry. We will handle such information in accordance with applicable law and any relevant notices.

Please do not submit sensitive personal or financial information through general website messages unless it is specifically requested through an appropriate, secure process.

03 How We Use Your Information

Depending on the circumstances, we may use information to:

• Respond to questions, requests, and communications.
• Provide information about insurance-related services you request.
• Operate, maintain, and improve our website and user experience.
• Monitor website performance and troubleshoot technical issues.
• Protect our website, users, and business against fraud, misuse, or security threats.
• Maintain records and comply with applicable legal obligations.
• Send service-related communications where appropriate.
• Send promotional communications only where permitted by law and, when required, with your consent.

We seek to use personal information only for relevant purposes and in a manner consistent with applicable privacy requirements.

04 When We Share Information

We do not treat your personal information as publicly available. We may disclose information in limited circumstances, including:

• Service providers: To vendors that support website hosting, security, analytics, communications, or other operational functions, where applicable.
• Insurance-related parties: Where relevant to your request and legally permitted, information may be shared with insurers, brokers, or other service partners involved in providing a requested service.
• Legal requirements: When disclosure is required by law, regulation, legal process, or a valid request from an authorized authority.
• Protection and security: When reasonably necessary to protect rights, safety, property, or prevent fraud and misuse.
• Business changes: In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable legal requirements.

We do not sell personal information in exchange for money. If our practices involve any activity that is considered a "sale," "sharing," or targeted advertising under an applicable privacy law, we will provide any required disclosures and choices.

05 Cookies and Tracking Technologies

Our website may use cookies, pixels, or similar technologies to support essential website functions, remember preferences, understand website traffic, and improve performance.

Some cookies may be placed by third-party services integrated into the website, such as analytics or embedded content tools, if those services are enabled.

You can usually manage cookies through your browser settings. Blocking certain cookies may affect how parts of the website function. Where required by law, we will request consent before using non-essential cookies or similar technologies.

The specific cookies and tracking tools in use depend on the website's actual configuration.

06 Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should exercise care when sending personal information online and contact us if you believe information submitted to us has been compromised.

07 How Long We Keep Information

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to requests, maintaining relevant business records, resolving disputes, protecting our services, and meeting legal or regulatory requirements.

Retention periods vary according to the type of information, the reason it was collected, and applicable legal obligations. When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, where appropriate and legally permitted.

08 Your Privacy Rights and Choices

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information. These may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information.
• Object to or request restrictions on certain processing activities.
• Withdraw consent where processing is based on consent.
• Opt out of certain targeted advertising, data sharing, or similar activities where applicable.
• Request a copy of eligible information in a portable format, where provided by law.

These rights are not absolute and may be subject to legal exceptions. To submit a privacy request, contact us using the details below. We may need to verify your identity before processing your request and will respond within the timeframe required by applicable law.

If you receive promotional emails from us, you can use the unsubscribe instructions included in the message, where available. You may still receive essential service or administrative communications.

09 Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. These third parties operate under their own privacy policies and practices.

We are not responsible for the privacy, security, or content practices of third-party websites that we do not control. We encourage you to review their privacy notices before providing information or using their services.

10 Children's Privacy

Our website is not intended to knowingly collect personal information directly from children in circumstances where parental consent or other protections are required by law.

If you believe a child has provided personal information to us inappropriately, please contact us. We will review the concern and take appropriate steps in accordance with applicable law.

11 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, services, or legal requirements.

When changes are made, we will update the "Last updated" date displayed at the top of this page. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically to stay informed about how information is handled.

12 Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, you can contact Abyan Insurance using the phone number below.

Website: abyaninsurance.com